Introducing Our New Online Customer Portal
Groton Utilities and Bozrah Light and Power are excited to announce the launch of our new online customer payment portal, built to give customers more control, better insight, and a smoother overall experience.
This brand-new portal brings together many of the features our customers have been asking for, all in one easy-to-use place. Whether you want to keep a closer eye on your usage, review past bills, or simplify payments, the new portal makes managing your account faster and more convenient than ever.
What’s New in the Portal
The new system offers several powerful tools designed to help you stay informed and in control:
- View Usage
See your utility usage clearly and conveniently, anytime you log in.
- Usage Trends and Analysis
Track how your usage changes over time, spot patterns, and better understand what drives your bill. Think of it as a dashboard for your household or business.
- Payment History
Quickly access your full payment history, all in one place.
- Reprint Your Current Invoice
Need a copy of your bill? You can now view and reprint your current invoice whenever you need it.
- Simple and Easy AutoPay
Setting up or managing AutoPay is more straightforward than ever, making it easier to stay on schedule without the hassle.
Getting Started Is Easy
To access the new portal:
- Visit www.grotonutilities.com
- Click “Online Bill Pay” button on the left side of the homepage
- Choose between Groton Utilities or Bozrah Light and Power
- Log in or sign up for your account
If you had a username in the previous portal, you’ll simply need to reset your password the first time you log in by clicking on “Forgot Your Password?”.
More Good news
Your existing account information, including your AutoPay schedule, should have transferred automatically to the new system. No need to start from scratch.
One Important Thing to Have Handy
When logging in, you’ll need your full account number, exactly as it appears on your monthly statement, including the dash (for example: 12345-01).
Built With Customers in Mind
This new portal reflects our ongoing commitment to providing reliable service and modern tools that make managing your utilities easier. We encourage all customers to explore the new features and take advantage of everything the portal has to offer.
If you have questions or need assistance getting started, our customer service team is always happy to help.