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Contact Information
(860) 446-4000
fax: (860) 446-4098
E-Mail Us

295 Meridian Street
Groton, CT 06340

Hours of Operation:
Mondays through Wednesdays and Fridays from 8 a.m. to 4:30 p.m., Thursdays from 8 a.m. until 7 p.m., and Saturdays from 8am until noon except for holidays

Related Pages
Conservation Tip
Splash Use a bucket of water and a spray head on the hose to wash your car. A running hose can waste over 100 gallons of water in the time it takes to wash the car.
More Water Tips

 

FAQ
Question So, what exactly is an “FAQ” anyway?
 
Answer It stands for “Frequently Asked Question.” Our Customer Care personnel ,get asked many questions, and the most popular will be featured here.
More Questions

Groton Utilities is a municipally owned and operated utility providing Electric, Water, Cable TV and High-Speed Internet Access services to thousands of consumers in Southeastern Connecticut. Read more about Us.

 

What’s New?



** Important Customer Notification - New Collection Process **
Water Main Flushing
Groton Utilities Offering Window Air Conditioner Rebates
Change in Customer Service Hours
GU Honored with National Award for Reliable Electric Operations
Nominations Closing for Sixth Annual Community Service Award
Concerts in the Park 2009 - The Cartells
 

Important Customer Notification - New Collection Process Effective August 1, 2009

 

All Customers:

  • Customer accounts are considered delinquent and subject to shut-off for nonpayment after one (1) utility bill remains unpaid.
  • A pink shut-off notice will be sent thirteen (13) days prior to the pending shut-off date for nonpayment.

If you are a customer who pays your utility bill upon receipt or no later than the penalty date each month, this change will not affect you. If you are a customer who pays after the penalty date listed on your bill, you will receive a pink shut-off notice.

Please keep in mind that these notices are electronically generated based on the age of the account balance and do not differentiate between customers who customarily pay by the due date and those who do not.

In order to ensure that you do not receive a shut-off notice, please pay your Groton Utilities bill prior to the due date on your bill.


Groton Utilities Offering Window Air Conditioner Rebates

 

GROTON - Groton Utilities has a way to help you save energy and money during the hot summer months by taking advantage of our energy efficient electric window air conditioner program.

Read Full Press Release
Energy Conservation Programs


Change in Customer Service Hours

 

GROTON - Groton Utilities and Thames Valley Communications are changing their customer service hours to serve their customers better. All changes are effective with the start of business on Monday, April 20.

Read Full Press Release


GU Honored with National Award for Reliable Electric Operations


GROTON - Groton Utilities was one of sixty (60) of the nation's more than 2,000 public power utilities to earn Reliable Public Power Provider™ (RP3) recognition from the American Public Power Association (APPA) for providing consumers with the highest degree of reliable and safe electric service. Groton Utilities was one of nineteen (19) utilities to receive a Gold Level Award.


Read Full Press Release

Nominations Closing for Sixth Annual Community Service Award


The deadline is fast approaching for nominating persons for Groton Utilities Jacqueline B. Nixon Community Service Award. The closing date for nominations is July 10, 2009. The purpose of the award is to honor a member of the community who has contributed his or her time, energy and resources to make the community a better place in which to live and work.

Read the full press release
Nomination Form


Concerts in the Park 2009 - The Cartells


Groton – Begin your July Fourth weekend with music. The Cartells, a local favorite band for more than 20 years, will be featured next at the” Concerts in the Park 2009” series on Friday, July 3, at 6:30 p.m. The band will be playing jazz, swing, rhythm and blues, and popular music of all styles.

Read Full Press Release


 

Holiday Closing


Groton Utilities’ Customer Care Center, Project Management and Water and Electric Operations Center will be closed on Friday, July 3, 2009, for Independence Day. You can view all of our Holiday Closings here.


Warnings


There are currently no warnings at this time.

 
 
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