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Groton Utilities is a municipally owned and operated utility
providing Electric,
Water, Cable
TV and High-Speed
Internet Access services to thousands of consumers in
Southeastern Connecticut. Read
more about Us.
Important
Customer Notification - New Collection Process Effective
August 1, 2009
All Customers:
- Customer accounts are considered delinquent and subject
to shut-off for nonpayment after one (1) utility bill remains
unpaid.
- A pink shut-off notice will be sent thirteen (13) days
prior to the pending shut-off date for nonpayment.
If you are a customer who pays your utility bill
upon receipt or no later than the penalty date each month,
this change will not affect you. If you are a customer
who pays after the penalty date listed on your bill, you
will receive a pink shut-off notice.
Please keep in mind that these notices are electronically
generated based on the age of the account balance and do
not differentiate between customers who customarily pay
by the due date and those who do not.
In order to ensure that you do not receive a shut-off notice,
please pay your Groton Utilities bill prior to the due date
on your bill.
Customer
Alert
Groton Utilities has received complaints about telephone
calls to our customers on subjects like energy conservation
offerings and attempts to get you to switch utility companies.
Please be advised that Groton Utilities is NOT
conducting any customer surveys or telemarketing at this
time.
Most importantly, if Groton Utilities contacts
you directly, we will always identify ourselves at the outset
of the telephone call.
These telephone calls are apparently directed toward current
Connecticut Light & Power and United Illuminating customers.
The company making the telephone calls is apparently using
a master data base with the 860 telephone pre-fix. Therefore,
these phone calls have been randomly made to our customers.
If you receive these phone calls, simply identify yourself
as a Groton Utilities customer. In most cases, the caller
will then end the phone call.
City Cabaret 2010 - The OBrien
Strings
GROTON - City Cabaret 2010 presents The
OBrien Strings, playing music fit for a President
with the beautiful sounds of string instruments. The concert
begins at 3 p.m. on Sunday, February 7, in the City of Groton
Municipal Auditorium.
Read Full Press Release
Change in Customer Service Hours
GROTON - Groton Utilities and Thames Valley
Communications are changing their customer service hours
to serve their customers better. All changes are effective
with the start of business on Monday, April 20.
Read Full Press Release
Holiday
Closing
Groton Utilities’ Customer Care Center, Project Management
and Water and Electric Operations Center will be closed
on Monday, February 15, 2010, for the PresidentsDay. You
can view all of our Holiday
Closings here.
Warnings
There are
currently no warnings at this time.
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