Groton Utilities is a municipally owned and operated utility providing Electric and Water services to thousands of consumers in Southeastern Connecticut.
Consider replacing your 5 gallon per flush toilet with an efficient 1.6 gallon per flush toilet. This will permanently cut your water consumption by 25%.
Click here for more conservation tips
As a leader in Southeastern Connecticut, we provide essential electric, water and other services at prices which reflect exceptional customer value and quality. We enhance and support the vitality and livability of the communities we serve.
The Groton Utilities On-Line Payment System is currently unavailable while we perform system maintenance. Please call the Customer Service office during normal business hours at 860-446-4000 for payment assistance. We apologize for any inconvenience this may cause.
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SCAM ALERT - January 21, 2016
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You can now pay your Groton Utilities Bill 24/7 by Phone.
Call 860-446-4000 Option 1 or Toll Free 1-844-323-5560 and you will be linked to a secure automated telephone payment system powered by our bill payment partner, Paymentus Corporation.
Please have your seven (7) digit account number, as shown on your bill. If the number in the account number field is only six (6) digits you need to add a "zero" in front of the last number. Example: Account Number: 123456 needs to be entered as 1234506.
Updated as of January 21, 2016
PHONE SCAM: Callers claiming to represent Groton Utilities and/or the City of Groton and asking for payment in order to avoid utility service termination. The callers target local residents / businesses and request payment directly with the caller.
DO NOT give ANY information to anyone on the phone before assuring that the call is legitimate. Groton Utilities does not use any type of 800 number. Don't assume the call is from Groton Utilities / City of Groton by the Caller ID only. Please contact GU at 860-446-4000 to verify the legitimacy of a call.
IMPORTANT - BILLING ADDRESS HAS CHANGED
Please be aware that Groton Utilities billing address has changed.
PO BOX 4109
WOBURN MA 01888-4109
If you have automatic bill pay through your Financial Institution or Another Automatic Bill Pay Service, you need to change the billing address to: PO BOX 4109 WOBURN MA 01888-4109.
Payments being sent to the Hartford, CT address will continue to be processed until February 1, 2014.